PRIVACY POLICY

Effective Date: December 10, 2024

At SHIMMERPEARL, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website https://shimmerpearl.com or make purchases from our store. By using our services or making a purchase, you agree to the collection and use of your personal data as outlined in this policy.

1. Information We Collect

We collect several types of information when you visit our website, make a purchase, or interact with us. This information includes:

  • Personal Information: When you create an account, make a purchase, or contact customer support, we collect your name, email address, shipping and billing address, phone number, and payment information.

  • Payment Information: To process payments securely, we collect payment details, including credit card numbers and billing information. This information is processed via trusted third-party payment processors, and we do not store your credit card data on our servers.

  • Usage Data: We collect non-personally identifiable information about how you use our website. This includes your IP address, browser type, device information, pages viewed, and time spent on our site. This information helps us analyze site traffic and improve user experience.

  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience. Cookies are small files that are stored on your device to remember your preferences, analyze site traffic, and personalize content. You can manage cookie settings through your browser.

2. How We Use Your Information

The information we collect is used for various purposes:

  • Order Fulfillment: We use your personal and payment information to process and fulfill your orders, including shipping and delivery. This is necessary for completing transactions and providing customer support.

  • Customer Support: We use your information to respond to inquiries, resolve issues, and provide assistance with your orders.

  • Marketing and Promotions: With your consent, we may use your email address to send you promotional offers, updates, and newsletters. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails.

  • Site Improvement: We use usage data to improve the functionality of our website, enhance user experience, and fix any technical issues.

3. Data Security

We take reasonable steps to protect your personal information. We use SSL encryption to secure the transmission of data, and our payment processors follow industry standards to protect your financial information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our website, process payments, and fulfill orders. These third-party companies are contractually obligated to keep your information confidential.

5. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you would like to exercise these rights, please contact us at contact@shimmerpearl.com.

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last revision will be updated at the bottom.

LAST REVISED: December 10, 2024